Privacy Policy

Last Updated: March 15, 2025

Introduction

Welcome to RealGames.uk ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any content, functionality, and services offered through RealGames.uk (the "Website").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our Website.

Information We Collect

Information You Provide to Us

We may collect information that you provide directly to us when you:

• Register for our newsletter
• Fill out a contact form
• Submit a comment or feedback
• Participate in surveys or promotions

This information may include:

• Email address
• First name and last name
• Country of residence
• Age verification information

Information We Collect Automatically

When you visit our Website, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address and approximate location derived from IP
• Browser type and version
• Operating system
• Device information
• Pages visited and time spent on those pages
• Referring website addresses
• Click patterns and interactions with the Website

How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Website and services
• Deliver the content and information you request
• Send you technical notices, updates, and support messages
• Send you marketing communications about relevant offers and services
• Monitor and analyze usage patterns and trends
• Detect, investigate, and prevent fraudulent transactions and other illegal activities
• Comply with our legal obligations

Legal Basis for Processing

Under the UK GDPR and applicable data protection laws, we process your personal data based on the following legal grounds:

• Consent: When you have given us explicit consent to process your data for specific purposes, such as sending you our newsletter.
• Legitimate Interests: When processing is necessary for our legitimate interests, such as improving our services, fraud prevention, and direct marketing, provided that these interests are not overridden by your rights.
• Contractual Obligation: When processing is necessary to fulfill a contract with you or take steps at your request before entering into a contract.
• Legal Obligation: When processing is necessary for compliance with a legal obligation to which we are subject.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

For more information about the cookies we use, please see our Cookie Policy.

Information Sharing and Disclosure

We may share your personal information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers that perform services for us or on our behalf, such as analytics providers, email delivery services, and hosting providers.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
• Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected and to comply with our legal obligations. When determining the retention period, we take into account the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, and applicable legal requirements.

Your Data Protection Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data:

• Right to Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request that we correct any inaccurate personal data we hold about you.
• Right to Erasure: You have the right to request that we delete your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.

International Data Transfers

We may transfer, store, and process your personal data in countries other than your own. Whenever we transfer your personal data out of the UK or the European Economic Area (EEA), we ensure a similar degree of protection is afforded to it by implementing appropriate safeguards, such as:

• Transferring to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or UK authorities.
• Using specific contracts approved by the European Commission or UK authorities which give personal data the same protection it has in Europe and the UK.

Security of Your Information

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security.

Links to Other Websites

Our Website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date. You are advised to review this privacy policy periodically for any changes. Changes to this privacy policy are effective when they are posted on this page.

Your Right to Complain

If you have a concern about our privacy practices, including the way we handled your personal data, you can report it to the UK Information Commissioner's Office (ICO) or other competent supervisory authority of an EU member state.